rate limit reached open ticket

[AussieDevil]

hi, its my first time using clutch solutions. I have been trying to set it up and play cycle frontier and I think I used too many tokens while setting it all up. 

 

I was in game and playing fine and suddenly i saw a lot of cmd windows opening and closing so I closed my game and restarted and tried to run the exe. When i tried to put the token, it said rate limit reached, and to open a ticket.

[PaXe]

11 minutes ago, AussieDevil said:

hi, its my first time using clutch solutions. I have been trying to set it up and play cycle frontier and I think I used too many tokens while setting it all up. 

 

I was in game and playing fine and suddenly i saw a lot of cmd windows opening and closing so I closed my game and restarted and tried to run the exe. When i tried to put the token, it said rate limit reached, and to open a ticket.

 

I reset your limit for you. Please try not to load it too often in the future.

The issue with the cmd windows shouldn't be related to us. First time I'm hearing that.

[AussieDevil]

thank you for resetting the limit and for the fast reply.

 

For future reference, how many times can i load it per day or is it like an hourly thing?

I am still trying to figure out everything slowly

[PaXe]

29 minutes ago, AussieDevil said:

thank you for resetting the limit and for the fast reply.

 

For future reference, how many times can i load it per day or is it like an hourly thing?

I am still trying to figure out everything slowly

 

We don't really share the limits as it's more of a protection against people trying to get a hold of the code.

 

We understand that during first setup or in the beginning some users might experience issues and that's why we usually reset without issues. However, after you got used on how to use it it shouldn't be an issue anymore. If you are experiencing some major issues with our software I recommend joining the discord and opening a ticket for easier live support.
Also keep in mind that you only need to reload clutchmaster after rebooting the Gaming-PC. There is no way to unload it except for rebooting the pc and it will always work unless you reboot.

[AussieDevil]

oh okay thank you so much!