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Posted

I purchased a VPS from one of the providers you recommended, and while I was in the middle of configuring it with the clutch loader, it went offline. the staff were extrememly unhelpful and kept telling me to contact my system administrator even though i told them dozens of times, that it was a personal computer. in the end, instead of providing any kind of real support,  they just sent me a message and said weve refunded you payment. now i have to wait 5-7 business days for the money to be returned to me by which time my subscription will be over and i will not have been able to use it at all. I attached a screenshot so you could see my issue, I should have taken a screenshot of the chat with the staff. Any help would be greatly appreciated.

Screenshot 2024-08-05 045405.png

Posted

never mind another one of your recommended VPS providers was able to get me up and going with what i need for a great price and theyre very helpful. cross your fingers that i hit no more roadblocks, I cannot join the discord because of a separate issue. basicallly technology hates me.

Posted
2 hours ago, MajorBootyTimes said:

never mind another one of your recommended VPS providers was able to get me up and going with what i need for a great price and theyre very helpful. cross your fingers that i hit no more roadblocks, I cannot join the discord because of a separate issue. basicallly technology hates me.

Hey! Glad you got everything working. Regarding your discord issue, try to join our presale server with this link and open a ticket and we can get you sorted!

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