When I start the PC with the DMA plugged in, it freezes on the Windows Welcome screen.

[unchi]

I purchased a DMA to use 2PC from Clutch solutions but
When I start the DMA while connecting it to my main PC, it freezes in Windows Welcome.
I am having the reseller investigate the cause, but I was wondering if any of the main server people at clutch solutions have had this problem?

[Abramovik]

10 minutes ago, unchi said:

I purchased a DMA to use 2PC from Clutch solutions but
When I start the DMA while connecting it to my main PC, it freezes in Windows Welcome.
I am having the reseller investigate the cause, but I was wondering if any of the main server people at clutch solutions have had this problem?

 

you are not a customer, you need to activate the key from the reseller, he sent a key i guess.

insert it: https://play.clutch-solution.com/LicenseActivation

[unchi]

I would like to activate the key when the custom FW arrives.
I asked this question because I thought it would be meaningless to activate the key if the OS boot problem with the DMA plugged in is not solved.

 

[FLPPPPP]

On 3/1/2023 at 12:31 PM, unchi said:

I would like to activate the key when the custom FW arrives.
I asked this question because I thought it would be meaningless to activate the key if the OS boot problem with the DMA plugged in is not solved.

 

 

For you to receive your FW, you must have an active dma product with us.

and you need to have your dma already in hand to send the photo and do the dma verification.

[Ju5tVicky]

Issue have been resolved by Japanese reseller as he opened ticket in there.

[MajMan]

epic

[Conred]

On 3/1/2023 at 5:31 PM, unchi said:

I would like to activate the key when the custom FW arrives.
I asked this question because I thought it would be meaningless to activate the key if the OS boot problem with the DMA plugged in is not solved.

 

and you would be correct to do so. I had this issue, just use a different PCI slot