Customer F.A.Q
Questions
Can you set everything up for me?
We have very thorough guides which are enough for 99% of our users.
However, if are still unable to get going, we can assist you via our discord server.
If you want the entire process done for remotely, then our paid ticket option is for you where we will do the entire setup for 25€
Is there a built in spoofer?
No. Our spoofer has to be bought separately.
Where can I get customer product support?
In the private forum section or in the Discord.
Where do I find setup instructions / guides?
Click the [READ ME] -> GUIDE Button
How can I leave a review?
Go to https://clutch-solution.com and select the product you want to review.
Change to the "Reviews" tab and leave your review.
Can I purchase before my old subscription runs out?
Yes! Time will automatically get added to the remaining time.
I bought a key from a reseller and it says invalid or already used, what do I do?
Get in contact with the reseller directly.
If they can not assist you can contact us directly on the Forum or on our Discord
I bought a key from a reseller but did not receive anything or a wrong key?
Get in contact with the reseller directly.
If they can not assist you can contact us directly on the Forum or on our Discord
I bought custom/pool Firmware. How do I receive it?
Join our member Discord and open a ticket.
Will I get compensated in case there is a long downtime?
We pause all subscriptions so that nobody looses their time.
In case we forget to pause or it is delayed by a long time we will compensate lost time.
Can I pause my subscriptions whenever I want?
No.
Pauses are only issued when the product is offline or there are some major issues during the setup process.
Is there a member discord and how do I access it?
Yes there is.
Simply join our presale server and fill out your username in the "join-member-discord" channel.
I've been away for some time, what do I need to do to resetup everything?
Check the guide for your cheat and redo everything.
It's very easy and only a few steps that don't take long.
